Business experts, what's one cost-saving measure you implemented that had a substantial impact on your bottom line?

Question

In the quest for profitability, CEOs and founders often lead the charge in implementing effective cost-saving strategies. From leveraging Empower Program benefits to investing in cloud-based workflow tools, we've compiled the diverse experiences of twenty business experts into actionable insights that have positively impacted their bottom lines.

Cassie Mace · Answer

I always keep my ears open. I heard about the Empower Program from GoDaddy and applied. Not only did I get incredibly beneficial information about website design, but I was also awarded five years of domain and web hosting as well as two years of branded business email. This will save my business thousands of dollars in hosting fees and has boosted my online presence.

Jason Smit · Answer

One recent cost-optimization move that simultaneously elevated our quality was strategically increasing our pool of global contractors while maintaining a small core team of full-time staff.
Our worldwide network of meticulously vetted freelance writers, editors, and subject matter experts has expanded exponentially over the past year. This virtual talent cloud empowers us to dynamically scale capacity up or down based on fluctuating client needs and project pipelines. No more carrying excess overhead during cyclical downswings.
At the same time, we've doubled down on investing in an elite cadre of full-time employees receiving competitive salaries and benefits packages. This loyal in-house cohort owns our quality control frameworks, client relationships, and cultural anchors.
We reap the cost-effectiveness and staffing flexibility of a sprawling contractor base paired with the consistency and accountability of a dedicated internal team. Our freelance talent gets tapped for dynamic execution, while our full-timers own the strategic, client-facing workstreams.

Lucas Ochoa · Answer

One of our best initiatives in cost-cutting is going green. Even though you might think prioritizing eco-friendliness in a small business isn't crucial or might feel overwhelming, it actually helps reduce costs significantly over time.
You don't need to invest in high-tech solutions like solar panels or wind turbines right away. Instead, start with simple and affordable eco-friendly practices. Companies that embrace environmental sustainability tend to use fewer resources for the same amount of work, which greatly reduces costs.
For instance, you may want to consider a policy requiring all lights, equipment, and machinery to be turned off when not in use. Considering that most equipment is idle for about 90% of its lifetime, the potential for savings is substantial. If you shut down computers at the end of each day, you can save up to 50% on energy costs. You can also focus on minimizing waste, which lowers the expenses related to waste disposal. So, I recommend doing a clean energy and Green IT assessment to identify areas where we can further reduce energy use and costs.

Khurram Suhrwardy · Answer

We introduced a comprehensive remote-work policy that not only reduced overhead costs associated with office space but also enhanced employee productivity and satisfaction. By leveraging technology for virtual meetings, collaboration, and project management, we minimized the need for physical infrastructure without compromising on communication or teamwork. This measure not only saved us significant expenses on rent and utilities but also allowed us to attract top talent from diverse geographical locations, thereby fostering innovation and growth within our organization.

Ryan Nelson · Answer

Outsourcing non-core tasks has been a game-changer for many businesses when it comes to cost savings. By delegating non-essential tasks such as data entry, customer service, or bookkeeping to external contractors or agencies, companies can focus on their core competencies and save money at the same time. This strategy not only reduces overhead costs, but it also gives businesses access to specialized skills and expertise without having to invest in additional resources or training. Additionally, outsourcing allows for greater flexibility in staffing, as companies can scale up or down based on their current needs without the burden of full-time employee expenses.

PIERRE DUBOIS · Answer

As a startup doing business online, the number one answer is: optimizing your marketing costs! I have launched three startups, and I can tell you it's a recipe as old as the internet and as efficient as a knife to slice tomatoes. First, you spend a lot to understand what works, what doesn't, and what is an acceptable Customer Acquisition Cost (CAC). Then you start cutting off the channels, ad formats, affiliates, partners, or keywords that drive this CAC above where you want it to be. And since any online business spends a lot on marketing, this should always be your first cost-saving move.

Tom Molnar · Answer

In our case, it was canceling over 12 software subscriptions that our web agency no longer needed or used. These subscriptions were costing us hundreds of dollars per month and allowed us to allocate those funds towards other areas of our business that needed investment. It's important to review your expenses every quarter to ensure you are not wasting money on unused services or software.

Bruno Gavino · Answer

One significant cost-saving measure that had a substantial impact on our business's bottom line at CodeDesign was the transition to a remote-first work model. Initially triggered by the global pandemic, the shift not only responded to immediate health concerns but also presented an opportunity to reevaluate our operational costs.
We noticed that maintaining physical office spaces was one of our largest fixed expenses. By transitioning to a remote-first model, we significantly reduced costs associated with real estate, utilities, office supplies, and commuting support for employees. We maintained a smaller office hub for essential meetings and client presentations, which allowed for flexibility without the overhead of a large office space.
The financial impact was profound, with savings of approximately 30% on operational costs. Additionally, this move inadvertently boosted employee satisfaction and productivity, as team members appreciated the flexibility and time saved from commuting. This change not only preserved the quality of our services but also improved our profitability and allowed us to reinvest savings into other strategic areas, such as technology upgrades and talent development.
This experience highlighted that innovative approaches to traditional business operations, such as embracing a remote work model, can lead to significant cost savings and simultaneously enhance other business metrics, such as employee engagement and productivity.

Andrew Lee Jenkins · Answer

I've found that streamlining operational processes can have a substantial impact on the bottom line. By adopting more efficient workflow software and eliminating redundant tasks, costs associated with time and labor have dramatically decreased. This adjustment not only saved money directly but also enhanced overall productivity, allowing the team to focus on more value-adding activities.
From this experience, I'd encourage others to regularly review their operational workflows and assess where technology can replace manual effort. Even small efficiencies can add up to significant savings over time, and the initial investment in technology often pays for itself through increased efficiency and reduced errors. This approach can be a game-changer for businesses looking to improve their financial health without cutting corners on quality or service.

Henry Hunt · Answer

From my extensive experience working across different sectors, including my current role at Topcoat Services USA LLC, implementing efficient project estimation and streamlining supply-chain logistics have had a profound impact on our bottom line. One specific strategy that stands out is shifting to the use of stained concrete for commercial flooring projects due to its durability, cost-effectiveness, and low maintenance needs. This move not only reduced our material costs significantly but also attracted a wider clientele looking for sustainable and cost-effective flooring solutions.
Moreover, investing in training our team on the latest epoxy flooring techniques and logistics management practices from my time in the Marine Corps allowed us to optimize our project delivery times and reduce overheads on wasted materials and inefficient labor deployment. This strategic focus on efficiency and cost reduction in our operational processes ensured that we could offer competitive pricing to our clients while maintaining healthy profit margins.
Additionally, we leveraged advanced technologies to manage moisture levels in concrete surfaces, using dehumidifiers and vapor barriers effectively to prevent costly project delays and reworks. Such innovative approaches to everyday challenges in the flooring industry not only positioned us as a leader in providing durable and aesthetically pleasing solutions but also solidified our reputation for delivering value-driven projects on time and within budget. This focus on embracing new technologies and materials, backed by solid logistical planning and execution, significantly contributed to our business's growth and sustainability.

Steve Neher · Answer

One cost-saving measure I implemented that significantly impacted my business's bottom line was automating the design process for our direct-mail campaigns. I invested in design software and templates tailored to our industry, streamlining the creation of marketing materials and reducing the need for expensive graphic design services. This automation not only saved us time but also lowered our design costs associated with outsourcing or hiring in-house designers. 
Additionally, by standardizing templates and processes, I ensured consistency and efficiency across all our direct-mail campaigns, further optimizing our resources. Overall, this cost-saving measure allowed Mail King US to deliver high-quality design work to our clients while significantly reducing overhead costs, ultimately bolstering our profitability and competitive edge in the market.

Nick Chatzigeorgakis · Answer

One cost-saving strategy that had a substantial impact on Intrabuild's bottom line was prioritizing direct, transparent communication with our clients and optimizing our project management processes. By harnessing a hands-on approach and maintaining open lines of communication, we were able to significantly minimize costly misunderstandings, reduce the need for expensive change orders, and enhance project efficiency. This approach was embedded in our operations from the initial client consultation to the final walkthroughs, ensuring expectations were met without unnecessary expenditure.
Additionally, we leveraged technology to streamline our project management and design processes. Implementing cloud-based project management software enabled us to track project timelines, budgets, and communication in real time, reducing the likelihood of project overruns. This also allowed for more accurate bidding and cost estimation, further tightening our control over project finances. By making these technological tools central to our operations, we not only improved our project delivery efficiency but also reduced operational costs associated with delays and inaccuracies.
Moreover, we placed a strong emphasis on selecting high-quality but cost-effective materials, like our approach with custom plywood cabinets, which offered durability and customization at a fraction of the cost of high-end alternatives. This focus on value engineering—balancing cost with functionality and aesthetic appeal—allowed us to optimize project budgets without compromising on quality. This method proved to be a critical factor in enhancing our overall profit margins and customer satisfaction levels. By applying these targeted strategies, Intrabuild successfully minimized waste, maximized resources, and delivered exceptional value to our clients.

Anam Barkan · Answer

In our business, which experiences significant seasonal variations, we have implemented a strategic approach to managing our workforce that has greatly benefited our bottom line. Recognizing that certain functions spike in demand during peak seasons, we shifted from employing these roles in-house to outsourcing them. This decision allows us to dynamically scale our labor costs in alignment with our operational needs, significantly reducing overhead during off-peak periods. By outsourcing these seasonal roles, we not only optimize our staffing requirements but also enhance our ability to invest more strategically during peak periods, thereby improving our overall financial efficiency and effectiveness.

Rafael Sarim Özdemir · Answer

To reduce our expenses and enhance our bottom line, we tackled two primary cost drivers: the cost of goods sold (COGS) and shipping expenses. We significantly lowered our COGS by switching to a more cost-effective manufacturing partner in China, a move orchestrated through our local broker. This shift alone boosted our profits by 5-10% because reductions at the production level have a substantial effect on overall profitability. For shipping, with costs rising during and after the pandemic, we focused on controlling product weight to manage shipping thresholds and renegotiated with our shipping partners. We also slightly increased the shipping charges for our customers to help balance the costs. These strategies collectively improved our financial health substantially.

Justin Silverman · Answer

One impactful cost-saving measure we implemented was the use of Google's Display Network for retargeting ads. This strategy significantly reduced our customer acquisition costs by targeting previous visitors with tailored ads, ensuring higher conversion rates at a lower expense. This approach not only optimized our marketing budget but also boosted our overall profitability.

Russell Rosario · Answer

In my journey with Profit Leap and developing Huxley, our AI Business Advisor Bot, I found that incorporating AI and data analytics into our decision-making process dramatically reduced costs and boosted our efficiency. Specifically, one measure that had substantial impacts was optimizing our budgeting approach by leveraging AI insights for more precise cost categorization and future financial forecasting.
We collaborated closely with specialized bookkeeping services to refine our expenditure tracking, allowing us to apply AI-powered analysis for pinpointing inefficiencies and overspending areas. This not only sharpened our financial accuracy but also enabled predictive budgeting, significantly minimizing wasted resources. For instance, Huxley helped identify underutilized assets and unnecessary expenses, leading us to reallocate funds towards more profitable ventures, optimizing cash flow without compromising our growth strategies.
Furthermore, the integration of data analytics transformed our inventory management, ensuring optimal stock levels were maintained, eradicating both overstock and stock-out situations, which previously led to tied-up capital or lost sales. This move, rooted in precise data insights, streamlined our operations and substantially improved our bottom line. Through this experience, I learned how leveraging technology, particularly AI and data analytics, can uncover cost-saving opportunities that are not immediately apparent, ultimately contributing to a stronger, more resilient business framework.

Amir Elaguizy · Answer

As an e-commerce business focused on subscription boxes, we have effectively cut costs while maintaining product quality by negotiating with our suppliers.
I've found that negotiating can lead to more favorable pricing and terms with suppliers. This strategy has reduced our operating costs and boosted our profitability. Negotiations typically involve discussions about price, payment terms, timelines for delivery and production, as well as quality specifications.
My suggestion is, if you have good relationships with your vendors, try to renegotiate the terms for the products and services you purchase. You may be able to get discounts by agreeing to longer-term contracts or by ordering larger quantities. Remember, negotiation is a reciprocal process. It's important to approach these discussions with a spirit of cooperation, seeking outcomes that are beneficial for both sides.
Skillful negotiations with suppliers can greatly decrease your expenses and more effectively manage your financial resources, which is crucial for improving your business's overall financial health and operational performance.

Jared Stern · Answer

We transitioned to an integrated software platform that enhanced our ability to assess, track, and manage legal funding requests more efficiently. This platform incorporates automated tools for data analysis and risk assessment, reducing the time and labor costs associated with manual reviews. By streamlining these processes, we increased our capacity to handle a larger volume of cases without compromising accuracy or service quality.
This strategic enhancement allowed us to significantly reduce overhead costs while improving our response time and client service levels. The investment in this technology paid off, enhancing our competitive edge in the legal funding market and contributing to an overall improvement in profitability at Uplift Legal Funding.

Saikat Ghosh · Answer

One cost-saving measure we implemented with a big impact was switching to energy-efficient lighting throughout our office spaces. By replacing traditional incandescent bulbs with LED lights, we significantly reduced our electricity consumption and utility bills. LED lights use less energy and have a longer lifespan compared to incandescent bulbs.
This results in lower maintenance costs and fewer replacements. Additionally, LED lighting produces less heat, reducing the strain on our cooling systems during hot weather. Overall, this simple change not only saved us money on energy bills but also contributed to our efforts to reduce our carbon footprint and operate more sustainably.

Oliver Cordingley · Answer

We managed to cut costs significantly by implementing workflow tools, which turned out to be a smart investment as it allowed us to enhance our internal processes without degrading the quality of our services. I have discovered that cloud-based workflow tools are exceptionally good at organizing work processes and projects within teams, improving the definition of roles for key players involved in larger projects.
For instance, we were able to make their workflows more efficient, centralize their document data for better accessibility, and reduce the need for manual interventions. This led to reduced expenses on paper, savings of more than $500 each month, increased productivity, and the setup of a scalable cloud infrastructure. This example vividly illustrates how the strategic use of advanced technology can profoundly influence everyday operations and bring down costs without compromising the quality of services.

What Cost-Saving Measures Can Significantly Impact a Small Business's Bottom Line?

What Cost-Saving Measures Can Significantly Impact a Small Business's Bottom Line?

Leverage Empower Program Benefits

Combine Global Contractors with Core Team

Implement Eco-Friendly Business Practices

Adopt a Comprehensive Remote-Work Policy

Outsource Non-Core Business Tasks

Optimize Online Marketing Costs

Cancel Unnecessary Software Subscriptions

Transition to a Remote-First Work Model

Streamline Operational Processes

Utilize Cost-Effective Materials and Training

Automate Direct-Mail Design Process

Optimize Project Management and Communication

Outsource Seasonal Workforce Needs

Reduce COGS and Shipping Expenses

Utilize Google Display Network for Retargeting

Integrate AI for Financial Forecasting

Negotiate Favorable Terms with Suppliers

Adopt Integrated Software for Legal Funding

Switch to Energy-Efficient LED Lighting

Invest in Cloud-Based Workflow Tools